Decision making on consistent customer centric inventory model with quality sustenance and smart warehouse management cost parameters

The Impact of Customer-Centric Knowledge Management Systems on Strategic Decision-Making

For organizations to make strategic decisions, they require knowledge derived from either internal resources or the external environment. This research examines the sharing of knowledge between an organization and its external customers, including the role of a customer-centric knowledge system. A recently developed customer-centric knowledge system is observed to determine the support it provi...

Familiarity and application of smart technologies on customer relationship management

Aim: The purpose of the study is to examine familiarity and application of smart technologies {Radio-frequency identification (RFID),  Quick Response code(QR),    Near-Field-Communication Mobile (NFC)} on customer relationship management (CRM). Methodology: An applied study collecting data via Stokić, Stojanović, Bogdanović, Despotović-Zrakić, Radenković questionnaire. Population consisted of 1...

Elderly Daily Activity-Based Mood Quality Estimation Using Decision-Making Methods and Smart Facilities (Smart Home, Smart Wristband, and Smartphone)

Due to the growth of the aging phenomenon, the use of intelligent systems technology to monitor daily activities, which leads to a reduction in the costs for health care of the elderly, has received much attention. Considering that each person's daily activities are related to his/her moods, thus, the relationship can be modeled using intelligent decision-making algorithms such as machine learn...

Information Quality Assessment and Effects on Inventory Decision-Making

Customer-Centric Revenue Management in manufacturing - a Decision Support System

Manufacturing providers aim not only for a revenue maximizing allocation of their limited production capacity but also for the establishment of long-term customer relations. Due to long-term contracts and strategic reference customers, users of traditional revenue management systems already account for varying worthiness of clients, and intuitively ignore or override booking control suggestions...